http://www.wnyc.org/story/imperfect-science-airport-emergencies/
"Norton explains how confusion over security jurisdiction at the airport and poor communication with the public helped the situation spiral out of control."
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http://www.wnyc.org/story/imperfect-science-airport-emergencies/
"Norton explains how confusion over security jurisdiction at the airport and poor communication with the public helped the situation spiral out of control."
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